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It is not possible to register your HC parking permit within the EasyPark app. If the parking operator has specific rules and fees for handicap parking, payment or registration must be completed di...

You can have up to two active parking sessions at the same time using the same account.  However, you cannot have two normal time parking sessions active for the same vehicle at the same time. If y...

EasyPark is a mobile app that allows you to start, stop, and manage your parking sessions without the need for parking meters or tickets. Here's how to get started:​ How do I download the EasyPark ...

You can find the customer number for your EasyPark business account in the top right corner of any receipt or invoice from EasyPark.

Waiting for a New CardYou can wait for your new payment card to arrive and then update it in your EasyPark account.Any outstanding payments will be automatically charged to the updated payment meth...

Removing Users from Your Business AccountTo remove individual users from your business account:Log in to the Self Service Portal.Access the options to manage user access.Close the specific users as...

Reporting Issues with Your EasyPark Business AccountIf you notice anything unusual with your EasyPark Business account—such as:Missing informationAn unauthorized user still listedAny other issuePle...

Double Payment for ParkingDid you accidentally pay twice for the same parking — once through the EasyPark app, and again at the parking meter or another parking app?If this happens, we’re happy to ...

My payment failed, what happens now?  If your last payment fails, you can easily resolve this by updating the payment method in your app. The system will typically process and charge the outstandin...

How do I appeal a parking fine?You have a right to appeal or dispute a fine.You’ll need to do so with the company or municipality that issued it.Contact details are usually provided on the fine its...